Our LiveCare IT Support Contracts are geared to the needs of modern organisations. 

Main features:

• It's like having your own IT department but at a fraction of the cost
• Outsource your IT support needs. Our contracts start from just £45 p.m.
• Contracts are tailored to your organisation's needs & budget
• Unlimited free telephone & remote support is included in the cost
• You get guaranteed response times to your problem (SLA - Service Level Agreement)

 

If your IT software, hardware and network infrastructure is important to your organisation you will benefit from an IT support contract. We provide 4 different support packages to match different needs (click here to see which might be most appropriate for you).  But whether you are a small 1-person business or a much larger organisation, having a complex IT infrastructure on single or multiple sites, we can tailor an affordable LiveCare support contract to meet your needs.

LiveCare™ gives you assurance that Live Connections' experts will be with you when you really need us and at a known cost. 

We have a large number of clients with our LiveCare support contracts all benefitting from the IT service and support they get.  These range from large retailers to educational establishments, to manufacturers to small service businesses.  LiveCare is something to seriously consider if your organisation:

1. Needs to focus on its core activity and not on IT
2. Needs the benefits of flexible & responsive IT support
3. Does not want the high costs and overheads of starting or expanding an in-house IT capability
4. Needs to augment an in-house IT capability with additional resources and expertise
5. Wants to consider saving money by outsourcing IT support and related functions
6. Has mission critical needs and wants to guarantee rapid response and peace of mind
7. Would like IT support costs to be a fixed and known monthly amount (to assist budgeting and planning)

"You cannot improve the experience!" - Large multi-outlet retailer

The benefits vary across our 4 different LiveCare packages but generally include:

1. Priority access to our engineers including unlimited free Telephone or Remote support
2. Free on-site attendance if required (on all contracts except LiveCall Lite)
3. You know when your problem will be attended to - giving you peace of mind
4. Peventative maintenance is either free or substantially discounted
5. Detailed support activity reports - help identify possible efficiency gains and cost reductions
6. Substantial discounts on other optional services that could be of real benefit to you

Why not let us to quote you for the support of your basic IT infrastructure so you can see what good value a LiveCare support contract can be?  Just press the button, fill in the basic details and we'll send you an indicative quote for each of the 4 levels of LiveCare standard support package we offer so you can easily compare the pricing and benefits and see which might be most appropriate for your organisation.

If you are looking for great value, and great service for IT Support, Computer Support, PC Support or Network Support in Oxfordshire (Oxon) especially around the Oxford, Faringdon, Witney or Wantage areas, Wiltshire (Wilts), Gloucestershire (Gloucs) or Berkshire (Berks) then you can't do better than to contact Live Connections.

© 2010 Live Connections Ltd. Unit 2, Hollyvale House, Chapel Road, Stanford in the Vale, Faringdon, Oxfordshire. SN7 8LE. IT Support, Computer Services & Business Telecoms solutions.