Which LiveCare Contract is right for you?
We offer 4 levels of LiveCare as standard to match the needs of most clients but, using these as a starting point, we can tailor them to any specific need and budget.
The table at the bottom of this page summarises the various levels of LiveCare IT Support Contract and compares their key features. In a nutshell...
LiveCare Lite: Provides a level of support suitable for clients who find a remote (over the internet) support service to be satisfactory for their needs. A response and remedial actions will be underway within 1 business day. As a safety-net, free telephone support is automatically provided if there is a problem with client access to the internet.
LiveCare Standard: Provides a level of support suitable for clients who need a response and remedial actions to be underway within 1 business day and provides the extra benefit of an on-site attendance if required. Computing capability is important to you but not immediately critical.
LiveCare Plus: For clients who need a same day response and fast resolution. System availability is very important and starts to have a significant impact if support activity is not underway that same day.
LiveCare Premium: For clients needing a rapid response within hours and the earliest possible resolution of problems. Computing capability is vital to you on an hour-by-hour basis and problems with your IT systems quickly impact profits and customer satisfaction.
Why not get us to quote you for the support of your basic IT infrastructure so you can see what good value a LiveCare support contract can be? Just press the button, fill in the basic details and we'll send you an indicative quote for each of the 4 levels of LiveCare standard support package we offer so you can easily compare the pricing and benefits and see which might be most appropriate for your organisation.
If you are looking for great value, and great service for IT Support, Computer Support, PC Support, Computer Repairs or Network Support in Oxfordshire (Oxon) especially around the Oxford, Faringdon, Witney or Wantage areas, Wiltshire (Wilts), Gloucestershire (Gloucs) or Berkshire (Berks) then you can't do better than to contact Live Connections.
