This service pack tends to be very popular with end-user clients from small-to-medium, through to corporate sized businesses. The feature set within this service pack has proved popular with the majority of end-user clients be they single or multi-site businesses. There is an easy upgrade path to a more advanced service pack at any time.


Personal Services
•   Dial Tone/Connectivity
•   Call Transfer
•   Extension Dialling
•   Automatic Callback (intra-group)
•   Call Forwarding (Always, Busy, No Answer)
•   Call Hold
•   Call Return
•   Call Waiting
•   Cancel Call Waiting per Call
•   Calling Name Delivery
•   Last Number Redial
•   Speed Dial 8 & Speed Dial 100
•   Calling Line ID Delivery
•   Calling Line ID Blocking per Call
•   Do Not Disturb
•   Last Number Redial
•   Speed Dial 8 & Speed Dial 100
•   Three-Way Calling
•   Voicemail


Group Services

•  Calling Group ID Delivery •  Calling Line ID Configuration •  Calling Plans (Incoming/Outgoing) •  Configurable Extension Dialling •  Configurable Feature Codes

•  Configurable Feature Code Prefix •  Device inventory •  Group Resource Inventory •  Reporting •  Hunt Groups

•  Series Completion •  Voice Portal •  Group Pickup •  Music On Hold

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