This service pack includes advanced group features as well as unique features to hosted VoIP service offerings. This service pack is generally geared towards medium to large enterprise clients however has proved very beneficial to increased productivity within small businesses also.

Personal Services •   Dial Tone/Connectivity •   Call Transfer •   Extension Dialling •   Automatic Callback (intra-group) •   Call Forwarding     (Always, Busy, No Answer) •   Call Hold •   Call Return •   Call Waiting •   Cancel Call Waiting per Call •   Calling Name Delivery •   Last Number Redial •   Speed Dial 8 & Speed Dial 100 •   Calling Line ID Delivery •   Calling Line ID Blocking per Call •   Do Not Disturb •   Last Number Redial •   Speed Dial 8 & Speed Dial 100 •   Three-Way Calling •   Voicemail •   Direct Call Pickup •   Ext Dialling

Group Services

•  Alternate Numbers •  Anonymous Call Rejection •  Call Forwarding Selective •  Priority Alert/Ringing •  Remote Office •  Selective Call Acceptance •  Simultaneous Ring

•  Calling Group ID Delivery •  Calling Line ID Configuration •  Calling Plans (Incoming/Outgoing) •  Configurable Extension Dialling •  Configurable Feature Codes •  Configurable Feature Code Prefix •  Device inventory

•  Group Resource Inventory •  Reporting •  Hunt Groups •  Series Completion •  Voice Portal •  Group Pickup •  Music On Hold

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